Vehicle-to-Vehicle Diagnostic Comparison

Vehicle-to-Vehicle Diagnostic Comparison

Comparing the customer's vehicle to a KNOWN GOOD vehicle that is essentially identical will help determine if the customer's concern may be characteristic of a vehicle design. To arrive at a valid conclusion, the comparison must be performed under the same conditions, using the same criteria, on a vehicle that has the same option content as the customer's vehicle.

The comparison vehicle must match the customer's vehicle in the following areas:
^ Model Year
^ Make
^ Model
^ Body style
^ Powertrain configuration
^ Driveline configuration
^ Final drive ratio
^ Tire/wheel size and type
^ Suspension package
^ Trailering package
^ GVW rating
^ Performance options
^ Luxury options