Flow of Diagnosis

1 CUSTOMER COMPLAINT ANALYSIS





Record details of the problem (failure, complaint) and how it occurred as described by the customer. For this purpose, use of such a questionnaire form as shown below will facilitate collecting information to the point required for proper analysis and diagnosis.

2. PROBLEM SYMPTOM CONFIRMATION
Check if what the customer claimed in Step 1 is actually found in the vehicle and if that symptom is found, whether it is identified as a failure. (This step should be shared with the customer if possible.) When "ABS" Warning lamp is not operated correctly, proceed to "Diagnostic Flow Chart-A, B or C".

3. DIAGNOSTIC TROUBLE CODE (DTC) CHECK, RECORD AND CLEARANCE
Perform "Diagnostic Trouble Code Check", record it and then clear it.
If the malfunction DTC which was once displayed and then cleared cannot be detected (indicated) again when the ignition switch is turned ON, attempt to diagnose the trouble based on the DTC recorded in this step may mislead the diagnosis or make diagnosing difficult. Proceed to Step 4 to check ABS control module for proper self-diagnosis function.
If the malfunction DTC which was once displayed and then cleared can be detected (indicated) again when ignition switch is turned ON, proceed to Step 5.

4. DRIVING TEST
Test drive the vehicle at 40 km/h for more than a minute and check if any trouble symptom (such as abnormal lighting of "ABS" warning lamp) exists.
If the malfunction DTC is confirmed again at ignition switch ON, driving test as described in above is not necessary. Proceed to Step 5.

5 DIAGNOSTIC TROUBLE CODE CHECK
Recheck diagnostic trouble code.

6. DIAGNOSTIC TROUBLE CODE FLOW CHART
According to Diagnostic flow chart for the diagnostic trouble code confirmed in Step 5, locate the cause of the trouble, namely in a sensor, switch, wire harness, connector, actuator, ABS control module or other part and repair or replace faulty parts.

7. "DIAGNOSIS" IN SECTION 5
Check the parts or system suspected as a possible cause referring to "Diagnosis" in Section 5 and based on symptoms appearing on the vehicle (symptoms obtained through Steps 1, 2 and 4) and repair or replace faulty parts, if any.

8. CHECK FOR INTERMITTENT PROBLEM
Check parts where an intermittent trouble is easy to occur (e.g., wire harness, connector, etc.).

9. FINAL CONFIRMATION TEST
Confirm that the problem symptom has gone and the ABS is free from any abnormal conditions. If what has been repaired is related to the malfunction DTC, clear the DTC once and perform test driving and confirm that a normal code is indicated.