Operation CHARM: Car repair manuals for everyone.

A. Vehicle Inspection Procedure





Using the vehicle VIN perform a CLAIM HISTORY INQUIRY and inspect for a DG STICKER on the vehicle (Figure 1).

- If the CLAIM HISTORY INQUIRY states DG NOT YET PERFORMED and a DG STICKER is not present proceed to B. REPAIR PROCEDURE."

- If the CLAIM HISTORY INQUIRY states DG NOT YET PERFORMED and a DG STICKER is present, contact ASMC Warranty Department (800) 568-9968. They will update vehicle claim history.

- If the CLAIM HISTORY INQUIRY states DG ALREADY PERFORMED and a DG STICKER is present, return the vehicle to the customer or dealer inventory. No further action is needed.

- If the CLAIM HISTORY INQUIRY states DG
ALREADY PERFORMED and a DG STICKER is NOT present, proceed to D. CAMPAIGN STICKER INSTALLATION PROCEDURE."