Entertainment System - Poor Picture/Operation

ACCESSORIES
AX003-01
REVISED

April 13, 2001

Title:
POOR CONNECTION OF FLAT PANEL DISPLAY IN VEHICLE ENTERTAINMENT SYSTEM (VES)

Models:
'01 Sienna

TSB REVISION NOTICE:
April 8, 2003: Previous Part Number for Oak Flat Panel Display was wrong. Changed to correct part number PT737-08019-05. The previous TSB should be discarded.

Introduction
Some 2001 model year Sienna vehicles with the Vehicle Entertainment System (VES) may have a poor contact between the Main Harness and the Flat Panel Display connector. The immediate cause is likely to be interference from the cable ties on either side of the Flat Panel Display's center connector. Interference with engagement of the 16-pin wire harness connector may result in poor picture quality or inconsistent function.

Applicable Vehicles
^ 2001 model year Sienna vehicles with Vehicle Entertainment System.





Parts Information

Required Tools & Material

Refer to the Sienna VES Diagnostic Manual, MDC P/N 00107-00314-SV.





Warranty Information

Applicable warranty *:

This repair is covered under the Toyota Comprehensive Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle's in-service date.

* Warranty application is limited to correction of a problem based upon a customer's specific complaint.

Repair Procedure

1. Cable Tie Identification
Identify the location of the cable ties on the Flat Panel Display's center connector.





A. If they are tied to the locking tab of the connector, as shown in Figure 1, an exchange Flat Panel Display should be ordered.





B. If the wire ties are positioned away from the connector bracket, as shown in Figure 2, proceed to step 2.

2. Harness Reconnection





A. Before re-assembling the harness to the Flat Panel Display, make sure that all the pins on the connector are straight and not damaged. If the pins are damaged and cannot be straightened, order an exchange Flat Panel Display.

B. Verify that the 16-pin wire harness connector is fully snapped onto the Flat Panel Display connector.

3. System Test

Confirm that the system functions properly using both the video cassette player and the remote control.