Canada - Steering - Squeak/Shudder While Turning

Bulletin
TSB2032

Issue Date
June 29, 2004

Title
STEERING COLUMN SQUEAK NOISE

Component
STEERING

Models
'01 - '03 Highlander

MARKET
Canada

Some 2001 -- 2003 model year Highlander vehicles may exhibit a squeak or shudder noise when turning the steering wheel. The steering column hole cover has been changed to correct this condition.

APPLICABLE VEHICLES:
- 2001 - 2003 model year Highlander vehicles produced BEFORE the Production Change Effective VINs shown below.





PRODUCTION CHANGE INFORMATION:





WARRANTY INFORMATION:





PARTS INFORMATION:





NOTE:
The countermeasure vehicles can be identified by the Lot Number on steering intermediate shaft yoke:

REPAIR PROCEDURE:





Refer to ETAS for applicable model year Highlander Repair Manual.
Section: Steering Column;
Subsection: Steering Column Assembly; Overhaul.

1. Remove the Steering Intermediate Shaft Sub--Assembly.





NOTE:
Prior to removing the Steering Intermediate Shaft Sub-Assembly, apply match marks to the shaft and secure the steering wheel to prevent it from rotating.





2. On the new Steering Column Hole No. 2 Cover, apply molybdenum grease to the cover where it contacts the steering shaft.
3. Re--assemble the vehicle and tighten all fasteners according to repair manual on ETAS.
4. Confirm the repair eliminated the noise concern.

NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.