Canada - Body - Power Back/Sliding Doors

Bulletin
TSB2951

Issue Date
December 4, 2007

Market
Canada

Title
POWER BACK DOOR & POWER SLIDING DOOR DIFFICULT TO CLOSE

Component
BODY ELECTRIC

Models
'04 - '07 Sienna

INTRODUCTION:

Some customers may experience difficulty when using the power close feature of the power back door or power sliding doors. Replacement door touch sensors are available for this condition. Use the repair procedure below to remove and replace the door touch sensors.

APPLICABLE VEHICLES:
- 2004 - 2007 model year Sienna vehicles produced BEFORE the Production Change Effective VINs shown below.






PRODUCTION CHANGE INFORMATION:






PARTS INFORMATION:






WARRANTY INFORMATION:






REQUIRED SSTs:

NOTE:
- Please contact your zone Area Parts & Service Managers to order additional Techstream units.
- The Toyota Diagnostic Tester and CAN Interface Module may also be used to perform the service procedures listed in this bulletin.

REPAIR PROCEDURE:

Power Back Door:

1. Using Techstream, monitor the back door ECU Data List and compare to the following chart. System Select/Back Door ECU/Data List

If a problem is found with either of the two back door sensors, replace both the left and right side sensors.







2. Check the Data List for proper functioning of the power back door touch sensor.
- If Techstream indicates the sensor is OFF with the back door closed, open the door manually and recheck sensor indication.
- If the sensor remains OFF, the sensor is normal.

3. Check the Data List for the power back door touch sensor RH.

HINT:
The procedure is the same as the LH side.

- If both sensors are normal, refer to the Repair Manual for diagnostics.
- If Techstream indicates the sensor is ON with the back door open and the sensor is NOT being pressed, replace the sensor.







- If Techstream indicates that either of the sensors are OPEN, inspect resistance of the back door sensor.
- If the resistance of both of the sensors is as specified, refer to the Repair Manual for continued diagnostics.
- If the resistance of either the right or the left touch sensor is NOT as specified, replace both the LH and RH touch sensors.







4. Remove power back door touch sensor LH.
A. Remove the 4 screws.
B. Using a clip remover, remove the clip and touch sensor.







5. Install the NEW power back door touch sensor LH.
A. Install the touch sensor with the clip.
B. Using a Torx driver (T25), tighten the 4 screws.

6. Verify the power back door operates correctly.

Power Sliding Doors:







1. Using Techstream, monitor the left or right sliding door ECU Data List and compare the results with the chart.
- System Select/Left Sliding Door ECU/Data List
- System Select/Right Sliding Door ECU/Data List
- If Techstream indicates the sensor is OFF with the sliding door closed, open the door manually and recheck sensor indication.
- If the sensor remains OFF, the sensor is normal.
- If Techstream indicates the sensor is ON with the sliding door open and the sensor is NOT being pressed, replace the sensor.
- If the sensor is normal, refer to the Repair Manual for diagnostics.
- If the sensor is open, inspect sensor resistance.







- Inspect the resistance of the sensor.
- If the resistance of the sensor is normal, refer to the Repair Manual for diagnostics.
- If the resistance of the sensor is NOT as specified, replace the sliding door touch sensor.







2. Remove rear door trim board sub-assembly LH.
A. Remove the screw.
B. Using a plastic pry tool, disengage the 9 clips and remove the trim board.

HINT:
In order to prevent the door panel from being damaged, cover the areas with protective tape as indicated by the arrow marks in the illustration.







3. Remove power slide door touch sensor LH.
A. Disconnect the connector.
B. Remove the 5 screws and touch sensor.







4. Install the NEW power slide door touch sensor LH.
A. Install the touch sensor with the 4 screws.
B. Connect the connector.

5. Attach the wire harness inside the door panel with the clip.
6. Reinstall the rear door trim board assembly and screw.
7. Verify the sliding door or doors operate correctly.

NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.