Applicability

Introduction

Some 2007 - 2010 model year Tundra vehicles equipped with PPO/DIO tube steps may exhibit a condition where the step pad has lifted or cracked. To improve the serviceability of the tube step the step pad is now available as a separate service part. Follow the procedure in this bulletin to replace the step pad. Removal of the tube step is not required to perform step pad replacement.

Parts Information

Warranty Information

APPLICABLE WARRANTY

^ Toyota accessories installed as original equipment are covered under the Toyota Comprehensive Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle's in-service date.

^ Toyota accessories installed after the new vehicle purchase are warranted for 12 months, regardless of mileage, from the date of installation on the vehicle, or the remainder of the applicable New Vehicle Limited Warranty, whichever provides the greater coverage.

^ Toyota accessories purchased over-the-counter are covered for 12 months from the date of purchase.

^ Warranty application is limited to occurrence of the specified condition described in this bulletin.

Repair Procedure

1. Wrap a pry bar with a soft shop towel then gently pull the step pad in an upward motion from front to back using the pry bar to assist.

Be careful NOT to damage the chrome/painted surface.

2. If the plastic posts break off when the step pad is removed and stay in the tube use a punch and hammer to punch the plastic bits into the tube. Use an air gun to blow the posts out through the end of the tube.

3. Discard the step pad.

4. Using a pair of pliers pull out the old stainless post retainers (12 pieces) and discard.

5. Install the new post retainers into the holes in the tube.

6. Line up the replacement step posts with the holes in the post retainers.

7. Using the palm of your hand push firmly down in all post locations.

Then using a rubber mallet strike the pad along its entire length to ensure it is seated properly.

Refer to the service kit instruction sheet for further detail.

Body - Tube Step Step Pad Lifting/Cracking