Starting System - Intermittent No Crank/No Start
T-SB-0348-09September 30, 2009
Intermittent No Crank/No Start
Service Category
Engine/Hybrid System
Section
Starting
Market
USA
Applicability
Introduction
Some Highlander, Matrix, and RAV4 vehicles may intermittently exhibit a "no crank" condition. The engine can usually be started after moving the shift lever to the Neutral position or by cycling the shift lever in and out of the Park position. A revised neutral start switch assembly is available to address this condition.
Warranty Information
APPLICABLE WARRANTY
^ This repair is covered under the Toyota Comprehensive Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle's in-service date.
^ Warranty application is limited to occurrence of the specified condition described in this bulletin.
Production Change Information
This TSB applies to all 2008 - 2009 Highlander 2009 - 2010 Matrix 2009 - 2010 TMMC-built RAV4 and to RAV4 vehicles produced BEFORE the Production Change Effective VINs shown.
Parts Information
Repair Procedure
1. Replace the neutral start switch assembly.
Refer to the Technical Information System (TIS) applicable model and model year Repair Manual:
2. Adjust the switch.
3. Confirm the vehicle starts with the shift lever in the Park and Neutral shift lever positions.