Satellite Radio Broadcast Cannot be Received

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM (w/o USB Audio System): Satellite Radio Broadcast cannot be Received
- Satellite Radio Broadcast cannot be Received

INSPECTION PROCEDURE

NOTICE:
* Some satellite radio broadcasts require payment. A contract must be made between a satellite radio service and the user. If the contract expires, it will not be possible to listen to the broadcast.
* After replacing the stereo component tuner assembly of vehicles subscribed to pay-type satellite radio broadcasts, registration of the XM radio ID is necessary.

PROCEDURE

1. CHECK SURROUNDINGS

(a) Check if the vehicle is in an environment where reception is difficult due to something blocking the area above the vehicle.





HINT
If the area above the vehicle is blocked, such as when in a building or tunnel, reception may not be possible.

OK:

Area above the vehicle is not blocked.

NG -- END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER)
OK -- Continue to next step.

2. CHECK STEREO COMPONENT TUNER ASSEMBLY

(a) Check if CH001 (free broadcast) can be received.

OK:

CH001 can be received.

NG -- CHECK DISPLAY
OK -- Continue to next step.

3. CHECK DISPLAY SETTING

(a) Check the display content.

Result





C -- CHECK DISPLAY

B -- THERE IS NO SONG/PROGRAM TITLE OR ARTIST NAME/FEATURE ASSOCIATED WITH CHANNEL AT THAT TIME
A -- Continue to next step.

4. CHECK CONTRACT CONDITIONS

(a) Check if the pay-type contract has been extended, or if the contract period has ended.

OK:

Pay-type contract is valid.

NG -- TO RECEIVE PAY-TYPE BROADCASTS, CONTRACT MUST BE MADE WITH SATELLITE RADIO SERVICE
OK -- Continue to next step.

5. PERFORM ACTIVATION REFRESH

(a) Perform activation refresh by referring to the satellite radio service web site (http://www.xmradio.com/refresh/).

HINT
The XM radio ID that is necessary to perform activation refresh can be displayed when CH000 is selected on the satellite radio.

OK:

Malfunction disappears.

NG -- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Problem Symptoms Table

OK -- END

6. CHECK DISPLAY

(a) Check the display content.

Result





E -- CONFIRM CURRENTLY SELECTED CHANNEL

D -- CHANNEL BROADCAST HAS ENDED (CONFIRM WITH RADIO STATION)

C -- CHANNEL IS CURRENTLY NOT BEING BROADCAST. BROADCAST CAN BE LISTENED TO OR VIEWED WHEN IT IS BACK ON AIR (CONFIRM WITH RADIO STATION)

B -- END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER)
A -- Continue to next step.

7. CHECK CONNECTION OF ANTENNA CABLE

(a) Check if the satellite radio antenna cable is securely connected to the stereo component tuner assembly.

OK:

Satellite radio antenna cable is securely connected.

NG -- SECURELY CONNECT SATELLITE RADIO ANTENNA CABLE

OK -- REPLACE SATELLITE RADIO ANTENNA ASSEMBLY Removal

8. CONFIRM CURRENTLY SELECTED CHANNEL

(a) Confirm if CH000 is currently selected.

OK:

CH000 is selected.

NG -- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Problem Symptoms Table

OK -- END (CH000 HAS NO SOUND. SELECT ANOTHER CHANNEL.)