Body - Abnormal Power Sliding Door Operation
T-SB-0044-11May 24, 2011
Power Slide Door Abnormal Operation
Service Category
Vehicle Exterior
Section
Door/Hatch
Market
USA
Applicability
Introduction
Some 2011 model year Sienna vehicles may exhibit an abnormal power slide door operation. This bulletin contains field fix information for the following conditions:
^ Driver or passenger side power sliding door opens partially.
^ Driver or passenger side power sliding door makes an abnormal pop noise when initially opening with the outside handle.
Please refer to the video below for an example of the pop noise.
An updated power sliding door motor/ECU assembly is available. Please follow the steps outlined in this bulletin to address these conditions.
Production Change Information
This TSB applies to 2011 Sienna vehicles produced BEFORE the Production Change Effective VINs shown.
Warranty Information
Parts Information
Required Tools & Equipment
Repair Procedure
1. Disconnect the negative (-) battery cable.
2. Remove the sliding door motor assembly.
Refer to the Technical Information System (TIS) applicable 2011 Sienna Repair Manual:
^ Vehicle Exterior - Door/Hatch - 'Door/Hatch: Power Slide Door Motor:
(Same procedure for LH and RH sides.)
3. Install the NEW sliding door motor assembly.
Refer to TIS applicable 2011 Sienna Repair Manual:
^ Vehicle Exterior - Door/Hatch - "Door/Hatch: Power Slide Door Motor: Installation"
(Same procedure for LH and RH sides.)
4. Reconnect the negative (-) battery cable and re-initialize affected systems.
Refer to TIS applicable 2011 Sienna Repair Manual:
^ General - Introduction - "Introduction: Repair Instruction: Initialization"
5. Clear DTCs.
6. Confirm proper operation of the door assembly.