Audio System - USB/iPod(R) Not Recognized
T-SB-0013-11February 15, 2011
USB/Pod Not Recognized
Service Category
Audio/Visual/Telematics
Section
Audio/Video
Market
USA
Applicability
Introduction
Some 2010 - 2011 Toyota vehicles may exhibit intermittent operation of USB/iPod(TM) devices while in use. A newly designed Multi-Media Interface ECU has been developed to correct this condition.
This bulletin applies to the models shown.
This bulletin does not apply to the following models: iPod(TM) mini iPod(TM) shuffle iPod(TM) photo iPhone(TM) and 4th generation and earlier models. These versions of the iPod(TM) are NOT compatible with this system.
* iPhone(TM) has limited compatibility with this system. Some functions may not operate properly.
Production Change Information
This TSB applies to vehicles produced BEFORE the Production Change Effective VINs shown.
Warranty Information
APPLICABLE WARRANTY
^ This repair is covered under the Toyota Comprehensive Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle's in-service date.
^ Warranty application is limited to occurrence of the specified condition described in this bulletin.
Required Tools & Equipment
Parts Information
Repair Procedure
1. Please compare customer's iPod(TM) with the compatible models table listed below. If the customers' iPod(TM) is NOT listed, this TSB does NOT apply.
2. Verify the condition.
NOTE
If USB device error occurs during every use, visually inspect the port.
3. Verify the error condition continues when using a known good USB cable.
4. Replace the Multi-Media Interface ECU by following procedures in the Repair Manual.
Refer to the Technical Information System (TIS) applicable model and model year Repair Manual:
5. Verify normal USB operation after repair.