Canada - Interior - 2nd Row Seat Ottoman Inoperative

Bulletin
TSB3463

Issue Date
September 23, 2010

Market
Canada

Title
2ND ROW SEAT OTTOMAN INOPERATIVE

Component
BODY COMPONENTS

Models
'11 Sienna

INTRODUCTION:
Some 2011 Sienna vehicles may exhibit a condition where the 2nd row seat Ottoman may become inoperative. The Ottoman control cables have been updated for this condition.
Refer to the repair procedure outlined in this bulletin to correct this condition.






APPLICABILITY:

PRODUCTION CHANGE INFORMATION:







This TSB applies to vehicles produced BEFORE the Production Change Effective VIN shown.






WARRANTY INFORMATION:






PARTS INFORMATION:

REPAIR PROCEDURE:
1. Remove the 2nd row seat from the slide mechanism and tilt back to gain access to the Ottoman control cable and bracket.
Refer to the Repair Manual within E-TAS / TIS library:
- Division: Toyota
- Model: Sienna
- Year: 2011
- Service Category: Vehicle Interior
- Section: Seat
- Keyword: Seat: Rear No. 1 Seat Assembly (for Ottoman): Removal

2. Remove the Ottoman control cable assembly from the seat lever and Ottoman assembly.
3. Inspect the support bracket angle (see Figure 1).
A. Using a straight edge, confirm the support bracket that holds the cable in place is at a 90° angle.







B. If angle is not correct, bend the support bracket to a 90° angle.

4. Replace the cable assembly with a new cable and secure the cable to the support bracket.
5. Install the 2nd row seat assembly back into the slide mechanism and confirm Ottoman operation.
Refer to the Repair Manual within E-TAS / TIS library:
- Division: Toyota
- Model: Sienna
- Year: 2011
- Service Category: Vehicle Interior
- Section: Seat
- Keyword: Seat: Seat: Rear No. 1 Seat Assembly (for Ottoman): Installation

6. Repeat same steps for opposite side.
7. Confirm proper operation of 2nd row seat and Ottoman function.

NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.