How To Proceed With Troubleshooting

ENGINE HOOD / DOOR: BACK DOOR CLOSER SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

HINT
* The back door closer system troubleshooting procedure based on the premise that the power back door system is operating normally. Check the power back door system first before troubleshooting the back door closer system Problem Symptoms Table.
* Use the procedure to troubleshoot the back door closer system.
* *: Use Techstream.

1. VEHICLE BROUGHT TO WORKSHOP

NEXT -- Continue to next step.

2. INSPECT BATTERY VOLTAGE

Standard voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding.

NEXT -- Continue to next step.

3. CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Use Techstream to check if the CAN communication system is functioning normally.

Result:





B -- Go to CAN COMMUNICATION SYSTEM
A -- Continue to next step.

4. CHECK FOR DTC*

(a) Check for DTCs Back Door Closer System.

(b) Clear the DTCs Back Door Closer System.

(c) Recheck for DTCs Back Door Closer System.

Result:





B -- Go to DIAGNOSTIC TROUBLE CODE CHART
A -- Continue to next step.

5. PROBLEM SYMPTOMS TABLE

Result:





B -- Go to step 7
A -- Continue to next step.

6. OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Operation check Operation Check

(b) Terminals of ECU Back Door Closer System

(c) Data List / Active Test Back Door Closer System

NEXT -- Continue to next step.

7. REPAIR OR REPLACE

NEXT -- Continue to next step.

8. CONFIRMATION TEST

NEXT -- END