How To Proceed With Troubleshooting

ENGINE HOOD / DOOR: POWER BACK DOOR SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

HINT
* Use the following procedures to troubleshoot the power back door system.
* *: Use Techstream.

1. VEHICLE BROUGHT TO WORKSHOP

NEXT -- Continue to next step.

2. INSPECT BATTERY VOLTAGE

Standard voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding.

NEXT -- Continue to next step.

3. CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Use Techstream to check if the CAN communication system is functioning normally.

Result:





B -- Go to CAN COMMUNICATION SYSTEM
A -- Continue to next step.

4. CHECK FOR DTC*

(a) Check for DTCs Power Back Door System.

(b) Clear the DTCs Power Back Door System.

(c) Recheck for DTCs Power Back Door System.

Result:





B -- Go to DIAGNOSTIC TROUBLE CODE CHART
A -- Continue to next step.

5. PROBLEM SYMPTOMS TABLE

Result:





B -- Go to step 7
A -- Continue to next step.

6. OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Operation check Operation Check

(b) Terminals of ECU Power Back Door System

(c) Data List / Active Test Power Back Door System

NEXT -- Continue to next step.

7. REPAIR OR REPLACE

NEXT -- Continue to next step.

8. CONFIRMATION TEST

NEXT -- END