Warranty - Policy Change A/C Repairs Due to Freon Leaks
87VW1Warranty
87-20-V November 30, 1987
Subject POLICY CHANGE Air Conditioner Repairs Due to Freon Leaks
Key Points
- Claims for Recharging and Repair Only Are Not Allowed
- Non-Functional Components Must be Available For Submission Requests
Policy:
VW/US, Inc. will accept warranty claims for recharging the air conditioner system only in conjunction with the replacement of defective component(s) causing a leak.
With regard to hose/pipe connections and associated fittings, recharging will only be accepted if the respective leaking hose connection and fitting can be presented to VW/US in its undisturbed state and the leak can be reproduced during component testing. This may mean that major components, before and after the leaking connection, have to be replaced to accommodate this prerequisite. Claim acceptance will be based on duplicating the leak during component testing at the Warranty Test Center.
Example: A leaking evaporator/hose connector requires submission of both the hose and the evaporator, without disconnecting one from the other.
Need to Know:
Service Manager, Shop Foreman, Parts Manager