Window Regulator Motor - Inoperative

Group: 57

Number: 97-04

Date: Apr. 3, 1997

Subject:
Most Frequent Causes for Inoperative Electric Window Regulator Motor

Model(s):
Golf, GTI, Jetta

Condition

The majority of electric window regulator motors received at the Warranty Test Center are found to be functional.

Service

Prior to replacing an electric window regulator motor:

^ Check that window switches and child lockout switch are OK.

^ Check connectors at "A" and "B" pillars for pin push-outs, bent pins, corrosion, broken wires, loose connections etc.

^ Check that ground connection at left "A" pillar is OK.

^ Check that electrical connections at window regulator motor are OK (no pin push-outs, bent pins, corrosion, broken wires, loose connections, etc.).

^ Check that window regulator is mechanically OK (window moves freely inside track without binding, cables are aligned, etc.).

^ Loosen and re-torque window regulator motor to ensure that body tolerances are not causing window to bind.

Note:
If necessary use the the detailed troubleshooting information (Troubleshooting Guide No. 23) along with the appropriate Electrical Wiring diagram. Both are located in the Repair Manual, Electrical Wiring Diagram Troubleshooting & Component Locations Binder.

If all checks are OK then:

- Replace electric window motor.