General Information
August 1993Subject:
Recall Campaign SK
1988-92 Volkswagen Golf/Jetta Vehicles
Equipped with Digifant Engine Management System
Replace Fuel Hose and Clamps
Dear Volkswagen Retailer:
This is to inform you of the initiation of a recall campaign involving 1988-1992 model Volkswagen Golf and Jetta vehicles equipped with Digifant Engine Management System. The vehicles affected are within the following vehicle identification number range:
_VW_ _01_ _J_000001 - _VW_ _01G_N_067742
Defect Description
We have found that the fuel feed hose to the fuel distribution rail could settle more than the existing hose clamp can compensate for. This may occasionally lead to fuel seepage at the hose connection.
Remedial Action
Replace fuel feed hose and fuel hose clamps.
Customer Notification
Volkswagen United States, Inc. will commence notification to known owners of affected vehicles on or about August 30, 1993. A sample copy of the owner notification letter is enclosed for your information.
Vehicle Allocation
Prior to owner notification we will furnish you with a computer printed list of vehicles containing names and addresses of owners residing within your primary area of influence.
Note:
This listing includes owner names and addresses obtained from state motor vehicle registrations. Under the law of some states, including regulations set forth by the California Department of Motor Vehicles, vehicle registration information may only be used for recall purposes. Use for any other reason may constitute a violation of state law.
Limitation on Sale or Lease of Certain Vehicles
- Section 154(d) of the National Traffic and Motor Vehicle Safety Act of 1966 mandates that retailers correct, prior to delivery for sale or lease, any vehicle which fails to comply with an applicable Federal Motor Vehicle Safety Standard or which contains a defect which relates to motor vehicle safety. It is therefore mandatory that any vehicle in your inventory and affected by this recall be corrected prior to sale or lease.
Parts Supply
An initial supply of the new type hose clamps and fuel feed hose will automatically be allocated to you. Additional required parts must be ordered by you from your parts depot. The parts are:
Time Allowance
The time necessary to check and/or replace the fuel feed hose and fuel hose clamps is as follows:
- Check fuel feed hose - No replacement necessary 10 T.U.
- Replace fuel feed hose; replace fuel hose clamps 40 T.U.
Reimbursement See Campaign Data Entry Procedure.
California Emission Recall Requirements
The California Air Resources Board and the Department of Motor Vehicles (DMV) require that emission-related recalls be completed prior to the vehicle registration renewal. It is, therefore, imperative that upon completion of this recall work you provide the owner with a signed "Vehicle Emission Recall-Proof of Correction" certificate. This certificate (Order No. W-42-002-3050) will accompany the owner recall notification letter. The California Department of Motor Vehicles requires that the size and color of this certificate is identical to the sample provided in this package. If you need additional certificates and do not want to order them, you may provide your customer(s) with a photocopy of the certificate; but, it must be the same size and color paper as the sample.
Important Note:
Please emphasize to owners the importance of retaining this certificate for their records and to mail it to the DMV only upon request.
Additional Campaigns
Some of the affected vehicles may also be involved in additional corrective actions. If so, the respective action code has also been printed on the customer's authorization form. In the interest of minimizing customer inconvenience, please ensure that any such additional action is performed simultaneously upon the customer rendering the vehicle for service. For verification, always check your V-Crest system.
Campaign Authorization
In accordance with campaign procedures, Volkswagen United States, Inc. will mail notification letters including authorization forms to all known owners. It a customer inquires about the recall campaign but does not present an authorization form, please confirm, by accessing the "View Campaign/Warranty Info" screen in the V-Crest system, that the recall is applicable and shows an open status. Additionally, before you commence work, access the "Display Service History" screen in the service follow-up source to determine that no previously submitted claim for this recall repair is on file. If the recall is required, please prepare a blank campaign authorization form W 42 002 3010 and mail it back to VWUS.
Retailer Obligation
It is imperative that you schedule recall appointments with your customers on a priority basis. Please provide a copy of this communication to every person in your retail facility who has recall-related responsibilities.
Thank you for your cooperation.