Operation CHARM: Car repair manuals for everyone.

Campaign Data Entry Procedure

Reimbursement Code(s):


RA 11 Affix label 10 T.U.


NOTE: The system automatically supplies the labor operation applicable to the above reimbursement code.


To update a record for a vehicle with no repair performed but relevant information available: enter the applicable code as listed below.


RA 20 Customer Refused Repairs

RA 30 Total Loss

RA 40 Vehicle Stolen

RA 50 Vehicle Left Continental U.S.

RA 60 Customer Moved - No Forwarding Address

RA 70 Vehicle Sold - New Owner Unknown



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