Operation CHARM: Car repair manuals for everyone.

Campaign Data Entry Procedure

QW

CAMPAIGN DATA ENTRY PROCEDURE


To request reimbursement for a completed repair:


QW 12 Replace fuel pump 65 T.U.

NOTE: The system automatically supplies the part number, including price and labor operation applicable to the reimbursement code.


To update a record for a vehicle with no repair performed but relevant information available:

QW20 Customer Refused Repairs

QW30 Total Loss

QW40 Vehicle Stolen

QW50 Vehicle Left Continental U.S.

QW60 Customer Moved - No Forwarding Address

QW70 Vehicle Sold - New Owner Unknown