Customer Letter
February 1993Subject:
Recall Campaign SH
Replace Fuel Hose and Clamps
Dear Volkswagen Corrado Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Volkswagen has determined that a defect which relates to motor vehicle safety exists in some 1990 through some early production 1992 model Volkswagen Corrado vehicles. Our records show that your car is one of the vehicles involved in this recall action.
Defect Description
Volkswagen has found that the hose material of a fuel hose attached to the fuel distribution rail located in the engine compartment may settle more than the existing hose clamp can compensate for. This may lead to occasional fuel seepage at the hose connection. Escaping fuel could come in contact with hot engine components and possibly cause an engine compartment fire.
Remedy
Your Volkswagen retailer will install a new fuel hose including new fuel hose clamps.
Your Action
Please contact the service manager of your authorized Volkswagen retail facility for an appointment as soon as possible. The necessary work will take approximately one half hour and will, of course, be free of charge. Necessary instructions and replacement parts have been shipped and are available at Volkswagen retailers.
Precaution
If you smell fuel vapors originating in the vicinity of the engine before your car has been repaired, please contact your retailer immediately.
Service Problem Help
If your retailer fails or is unable to remedy the defect free of charge within a reasonable time, please call or write to:
Volkswagen of America, Inc.
Attn: Customer Relations 2F02
3800 Hamlin Road
Auburn Hills, MI 48326
Toll free Telephone: 1 (800) 822-8987
If you still cannot obtain satisfaction, you may file a complaint with: Administrator, National Highway Traffic Safety Administration, U.S. Department of Transportation, 400 Seventh Street SW, Washington, DC 20590. Telephone: 1(800) 424-9393 (Washington, DC area: 366-0123).
We regret any inconvenience this matter may cause; however, as part of our commitment to maintain your safety and satisfaction with our product, we want to make sure that your Volkswagen is repaired as soon as possible.
Thank you for driving a Volkswagen.