Warranty - Replacement Price Estimate Guidelines
Number: V-93-26Date: 11/01/93
Subject:
REPAIR VS. REPLACEMENT WARRANTY PRICE ESTIMATE
GUIDELINES FOR WARRANTY REPAIRS
The warranty policy concerning the preparation of a repair estimate for comparison to the unit replacement warranty price is re-defined as follows:
If the warranty price of the repair estimate is within 80% of the warranty price of the replacement unit, including labor, the complete unit is to be replaced instead of repaired.
Whenever a replacement unit is installed instead of repaired, a complete repair price estimate must be prepared during the inspection. The repair estimate is to be attached to the repair order and available for a District Service Manager and/or Warranty Claim Adjuster upon request.