Recall - Update Intake Air Pre-Heating System: Overview
NOTR
DATE
November 1997
Subject:
1987-92 Volkswagen Golf/Jetta Vehicles Equipped with Digifant Engines Update Intake Air Pre-heating System (CANADA ONLY)
Dear Volkswagen Dealer:
This is to inform you of a recall campaign involving 1987 through 1992 Digifant model Volkswagen Golf and Jetta vehicles registered and operated in Canada. The campaign relates to the intake air pre-heating system.
Vehicle Identification Number Range
The vehicles affected are within the following vehicle identification number range:
*A or B in the 5th position
Please note that the above VINs represent the lowest and highest serial numbers of affected vehicles. Use of the V-Crest campaign inquiry system will allow you to determine whether or not a particular vehicle, within the above VIN range, requires the corrective work.
NOTE: Volkswagen Canada, Inc. will not reimburse under this campaign any duplicate repair work or a repair outside the VIN range.
Model Numbers
Problem Description
It is possible that in some vehicles with high kilometer readings and operated under certain climatic conditions of very low temperature combined with high relative humidity, a non- functioning intake air pre-heating system could allow the formation of ice particles within the throttle system.
Remedial Action
Check the function of the intake air pre-heating system and install new components, including an improved warm air deflector plate.
Important: Please provide a Copy To All Personnel With Recall-Related Responsibilities!
Owner Notification Mailing
Volkswagen Canada anticipates commencement of mailing notification letters to owners of affected vehicles during the second half of November 1997. A copy of the owner letter is enclosed with this circular.
Vehicle Allocation
Enclosed with this circular is a computer list containing information for vehicles and owners located within your area of responsibility.
IMPORTANT NOTE: Owner/address information has been obtained from provincial vehicle registration information and its use is restricted. It is your responsibility to ensure that these record are not being used for any other purpose except this campaign.
Parts Information
We will automatically ship to you an initial supply of required parts according to your vehicle allocation.
PARTS SHOWN IN SHADED AREA ARE REQUIRED ON ALL VEHICLES.
Additional required parts must be ordered by you from your Ajax Parts Depot. Please refrain from over-ordering any of these parts; you may be required to return excess inventory.
Replacement Time/Reimbursement
To ensure payment, be sure to enter the reimbursement data into the system only for VINS showing the TR code in the V-Crest system.
TR Data Entry Procedure
The system automatically enters the labor and part numbers applicable to the above listed reimbursement code.
For vehicles which, according to your information are unreachable, please enter into the system one of the codes indicated , as applicable:
Additional Campaigns
Some of the affected vehicles may be involved in additional corrective actions. Please always check your V-Crest campaign information system so that any additional work can be completed simultaneously.
Dealer Obligation
Dealers are to service every vehicle subject to this action regardless of mileage, age of vehicle, or selling dealer, from this time forward.
Service Help
If you have any questions regarding this or any other recall or service action, please contact me at (248) 340-4850 or
Gerald Lasky (248) 340-4734
John von Hollen (248) 340-4858
Sheila Gailliard (248) 340-4855
Dealer Personnel Information
PLEASE INFORM AND/OR PROVIDE A COPY OF THIS COMMUNICATION TO EVERY PERSON IN YOUR DEALERSHIP WHO HAS CAMPAIGN-RELATED RESPONSIBILITIES, INCLUDING ACCOUNTING PERSONNEL.
Thank you for your cooperation.