Operation CHARM: Car repair manuals for everyone.

Campaign Data Entry Procedure





Reimbursement Codes: (See illustration)

Note:
The system automatically supplies the part number(s), including price and labor applicable to the above reimbursement codes.


To update a record for a vehicle with no repair performed but relevant information available, enter into the system one of the codes indicated below as applicable:

SW 20 Customer Refused Repairs

SW 30 Total Loss

SW 40 Vehicle Stolen

SW 50 Vehicle Left Continental U.S.

SW 60 Customer Moved-No Forwarding Address

SW 70 Vehicle Sold-New Owner Unknown

SW 80 Customer Moved-Forwarding Address Provided