Exterior Door Locks - Cannot be Locked or Unlocked

Group: 57

Number: 97-01

Date: Jan. 21, 1997

Subject:
Exterior Door Locks, Freezing

Model(s):
Golf, GTI, Jetta, 1994 --> 1996
Cabrio 1995 --> 1996

Supersedes T.B. Group 57 Numbers 95-04 and 95-05 dated Feb. 8, 1995

Condition

Exterior door locks cannot be locked or unlocked with key when ambient temperature is below freezing, lock cylinders become frozen due to water accumulation in the lock cylinder.

Production





New lock cylinders (with drain holes) installed beginning m.y 1997.

1. Drain hole

2. Lock cylinder

3. Seal

Service

If condition exists on vehicles produced prior to m.y. 1997:

- Remove front door handle.





- With key fully inserted in lock assembly, remove lock cylinder -A-.

- Using dry compressed air, remove moisture from lock cylinder and lock assembly.

- Turn seal -B- inside out and reinstall on lock cylinder with widest end of seal toward key opening.

Note:
- Apply ample amount of general purpose clear or white grease to the lock cylinder and lock cylinder cavity to prevent water accumulation in the lock cylinder assembly

- Reassemble lock cylinder/door handle assembly and reinstall in vehicle.

- Repeat procedure for remaining lock assembly if necessary.

When procedure applies to vehicles within warranty use the following:

Part Identifier: 5709
Damage Code: 5709 66 000 1
Labor Operation: 5709115 40 TU One lock
5709215 80 TU Two Locks