Campaign - M/T Rattling Noise Idling In Neutral
NOTX
DATE
January 1998
Subject:
Replace Clutch Disc
1997-98 Model Jetta Volkswagen TDI Vehicles
Dear Volkswagen Dealer:
This is to inform you of a dealer inventory service action involving a small number of 1997 and 1998 model Jetta TDI vehicles in dealer inventory. Do not sell any vehicle affected by this action until the corrective action is completed.
Vehicle Identification Number Range
NOTE:Volkswagen of America, Inc. will not reimburse under this action any duplicate repair work.
Model Numbers
Problem
It is possible that some of the affected vehicles could develop an intermittent "rattling" noise with the transmission in neutral and the engine idling.
Corrective Action
Replace the clutch disc with new part number 028 141 035C.
Program Verification
It is important that you check your V-Crest system for the "open" TX action code prior to performing any work to ensure that the vehicle is affected by this action. We will not reimburse you for any corrective work performed on a vehicle which is not affected by this action.
Important: Please Provide A Copy To All Personnel With Recall-Related Responsibilities!
Parts Supply
We will automatically ship to you a supply of new clutch discs, part number 028 141 035C, according to your present vehicle inventory status.
Work Procedure
^ Open Hood
^ Record pre-set radio stations, obtain radio code then disconnect battery
- Disconnect gear shift linkage, remove weight, brackets, speed sensor connector, wires, etc. from transmission (It is not necessary to remove the cables from the bracket.)
^ Remove clutch slave cylinder and lay to one side (do not open clutch hydraulic system)
^ Install engine support tool 10-222 A and partially take up engine weight; remove starter and upper bolts between engine and transmission, and remove center bolt on all engine and transmission mounts, then remove transmission mount from transmission
^ Remove sound dampening pan; disconnect drive axles from transmission, secure right axle shaft aside as high as possible then remove left axle shaft
^ Remove oil pan cover and lower cover plate between engine and transmission
^ Use jack with transmission support 3282 or VAG 1383 transmission jack to support transmission, remove lower bolts between engine and transmission, and remove transmission from the vehicle
- Remove clutch pressure plate and clutch disc from the engine
^ Install new clutch disc (028 141 035 C) using centering tool 3190A while reinstalling the pressure plate
^ Reinstall transmission and other components in opposite order of disassembly
^ Test drive to verify proper clutch/transmission operation
Replacement Time/
Reimbursement
To ensure payment, enter the reimbursement data into the system only for VINs showing the TX code in the V-Crest system.
TX Data Entry Procedure
The system automatically enters the labor and part number applicable to the above listed reimbursement code.
Service Help
If you have any questions regarding this action or any other service action, please contact me at (248) 340-4850 or
Gerald Lasky (248) 340-4734
John von Hollen (248) 340-4858
Sheila Gailliard (248) 340-4855
Dealer Obligation
The corrective repairs must be made on every vehicle prior to its delivery to the first purchaser.
Dealer Personnel Information
PLEASE INFORM AND/OR PROVIDE A COPY OF THIS COMMUNICATION TO EVERY PERSON IN YOUR DEALERSHIP WHO HAS CAMPAIGN-RELATED RESPONSIBILITIES, INCLUDING ACCOUNTING PERSONNEL.
Thank you for your cooperation.