Operation CHARM: Car repair manuals for everyone.

Work Procedure

WORK PROCEDURE

CAUTION:
To prevent damage to trim cover, the vehicle should be at room temperature.





- Remove lower B-pillar trim cover -2- from B-pillar -7- by prying cover around B-pillar at the top and then along the sides.


- Lightly pull B-pillar trim cover upward and inward to remove locking hooks -4- out from the sill panel -6- and remove the trim cover from the vehicle.

CAUTION:
Prevent damaging the locking hooks -4-.





- On the back side of the trim cover, if the retaining clips -1- are present, cut plastic post to remove clips and discard clips.

- Remove all the matting material -8- (if present) and properly dispose of it.

Note:
On some vehicles where glue was used on the matting material, a general purpose adhesive cleaner (3M #08987 or equivalent) can assist in the removal of any glue on the trim cover.

WARNING:
DO NOT SMOKE, WORK NEAR HEATER OR HAVE ANYTHING IN THE AREA THAT COULD IGNITE THE CLEANER.

If plastic retaining clip -3- came oft the B-pillar, remove clip from trim cover and reinstall into slot in B-pillar.

Thoroughly clean any loose material from the slots in the sill panel and retractor area

Reinstall B-pillar trim cover

Repeat procedure on the opposite side of the vehicle

Replacement Time/Reimbursement





To ensure prompt reimbursement, use the correct reimbursement code applicable to the work performed. Recall reimbursement claims will only be paid for vehicles which display code UF in the V-Crest system at the time of repair.





UA DATA ENTRY PROCEDURE


Dealer Obligation

To ensure a positive Volkswagen experience, as well as minimize customers' inconvenience, dealers are urged to: service each vehicle at the scheduled service appointment time; fill the fuel tank; wash/vacuum the vehicle; provide alternate transportation when requested; and provide dealer initiated customer convenience measures. Every effort should be made to reduce any inconvenience to customers.

Dealer Personnel Information

PLEASE INFORM AND/OR PROVIDE A COPY OF THIS COMMUNICATION TO EVERY PERSON IN YOUR DEALERSHIP WHO HAS CAMPAIGN-RELATED RESPONSIBILITIES, INCLUDING ACCOUNTING PERSONNEL.

Thank you for your cooperation.