Radio/Navigation System - Won't Accept a CD

Group: 00

Number: 05-02

Date: Mar 2, 2005

Subject:
Radio/Navigation system "Sound II", Will Not Accept
CD During PDI, Will Not Play Audio CD

Model(s):
Touareg 2005

Condition

Radio/Navigation unit will not accept a CD when initializing during Perfect Delivery Inspection (PDI). Radio/Navigation unit will not play audio CD.

Currently, Radio/Navigation DVD Systems will NOT play audio CDs.

Production





^ CD Systems (indicated by "INFO" button at -arrow-) require 10 CDs to cover U.S. and Canada.





^ DVD Systems (indicated by "VOICE" button at -arrow-) require only one DVD to cover U.S. and Canada.

Service

- Check Navigation unit button (arrow).

^ CD system - indicated by the "INFO" button.

^ DVD system - indicated by the "VOICE" button.

If you have vehicle equipped with a DVD based system and CDs were shipped with that vehicle instead of a DVD:

- Contact Navteq.

You will need to have:

^ Your dealer number.

^ VIN of vehicle with CDs.

^ In order to return the CDs and receive the proper DVD, make sure to get a return address from your contact at Navteq.

Currently, Radio/Navigation DVD Systems will NOT play audio CDs.

If you have a unit that has a CD stuck, perform the following steps:

1 - Power unit down (switch OFF), lock vehicle and wait for 3 minutes.

After 3 minutes:

2 - Power unit up (switch ON) and (while switching ON), press and release the eject button repeatedly in rapid succession to get CD to eject.

If CD does not eject:

- Repeat steps 1 & 2 (3 times).

If CD still does not eject:

4 - Pull fuse number 11 (on the right side) and wait for 3 minutes.

After 3 minutes:

5 - Insert fuse 11 again.

6 - Power unit up (switch ON) and while switching ON, press and release the eject button repeatedly in rapid succession to get CD to eject.

If CD still does not eject:

- Repeat steps 4, 5 & 6 (3 times).

If CD still does not eject:

- Unit replacement is necessary. Contact the Volkswagen Dealer Technician's Helpline.