Body - Erratic Front Door Glass Operation
64 08 07Sept. 18, 2008
2013622 Supersedes T.B. Group 64 number 06-10 dated December 11, 2006 due to additional model years.
Vehicle Information
Condition
Glass, Front Door, Phantom Operation, Pinch Protection Activates Prematurely
Erratic front door window operation may occur while vehicle is being entered, exited or unattended.
The following conditions may occur but are not limited to:
- Window may lower 25 mm when closing door, closing window or locking vehicle.
- When opening door the easy entry/exit operation may not drop low enough below door seal.
NOTE:
DO NOT replace the door control module for this condition.
Technical Background
Concern may be caused by undesired activation of window pinch protection on either front door. When pinch protection is activated the motor believes that an obstacle is obstructing the window travel while attempting to close. This also includes the glass closing after easy entry/exit operation when the window attempts to move back into the seal.
Production Solution
Not Applicable.
Service
Concern is caused when window or window regulator is out of adjustment, see Repair Manual Group 64, Glazing/window mechanism in ElsaWeb for adjustment procedure.
Tip:
After performing mechanical adjustments, a basic setting procedure MUST be performed. This setting is critical as it is different than previous models, see Repair Manual Group 64, Glazing/window mechanism, Window regulator basic setting.
Warranty
Required Parts and Tools
No Special Tools required.
No Special Parts required.
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information.