Interior - 3rd Row Seat Will Not Stow
7209-03
Affected Vehicles
Condition
72 09 03 Mar. 25, 2009 2020047 Supersedes Technical Bulletin Group 72 number 09-02 dated Mar. 12, 2009 due to labor operation update.
Third Row Seat, Won't Stow
This bulletin has been released to prevent and correct an intermittent or partial unlatch of the 60 percent third row seat inboard latch while attempting to stow the seat. This is done by flashing the Third Row Power Folding Seat Module (FSM) with new software.
Tip:
- StarMOBILE(TM) FLASH FILES FOR THIS BULLETIN MUST BE RETRIEVED FROM THE INTERNET.
- StarMOBILE SOFTWARE LEVEL MUST BE AT RELEASE 9.04 OR HIGHER FOR THIS BULLETIN.
- StarMOBILE STANDALONE MODE OR StarMOBILE DESKTOP CLIENT MAY ALSO BE USED TO PERFORM THIS PROCEDURE.
Technical Background
Customers may experience an intermittent or partial unlatch of the 60 percent third row seat inboard latch while attempting to stow the seat. Customers may experience the Third Row Power Seatback located in the folded position, on the seat cushion, preventing the seat from being used. A second attempt to store the seat may or may not be successful. A software design change has been made to eliminate these intermittent unlatch conditions.
Production Solution
New software released for Third Row Power Folding Seat Module (FSM) beginning on Dec. 29, 2008 (CW52/2008).
Service
Visually inspect the seat latches, striker and seat frame for proper alignment, operation and that all components are free of obstructions or foreign debris. Repair as necessary before proceeding further with this bulletin. If the vehicle operator describes or experiences the Symptom/Condition, perform the Repair Procedure.
REPAIR PROCEDURE - USING THE INTERNET TO RETRIEVE THE FLASH FILE:
Tip:
- The StarMOBILE in standalone mode can be used for the flash.
- Before performing this Repair Procedure, the operating software in the StarMOBILE must be programmed with software release level 9.04 or higher. The software release level is visible in the blue header at the top of the StarMOBILE screen.
- The StarMOBILE diagnostic scan tool fully supports Internet connectivity. However, to take advantage of this feature you must first configure the StarMOBILE for your dealership's network. Make sure the StarMOBILE is configured to the dealership's network before proceeding. For instruction on setting up your StarMOBILE for the dealer's network refer to either: "DealerCONNECT > Service > StarMOBILE and StarMOBILE tools > Online Documentation" , or refer to the StarMOBILE Quick Start Networking Guide.
NOTE: If this flash process is interrupted / aborted, the flash must be restarted.
1. Install a battery charger and verify that the charging rate provides approximately 13.5 volts. Set the battery charger to continuous charge. Do not allow the charger to time out during the flash process. Remove the charger from the battery when the flash process is complete.
2. Connect the CH9410 StarMOBILE Ethernet cable to the StarMOBILE and the dealer's network drop.
3. Connect the CH9404D StarMOBILE vehicle cable to the StarMOBILE and the vehicle data link connector (DLC).
4. Power ON the StarMOBILE.
5. Turn the ignition switch ON.
6. Select "ECU View"
7. Touch the screen to highlight the FSM in the list of modules.
8. Select "More Options"
9. Select "FSM Flash".
10. Record the "Part Number", displayed on the "Flash FSM" screen, for later reference.
11. Select "Browse for New File". Follow the on screen instructions.
12. Highlight the listed FSM calibration.
13. Select "Download to Scantool" .
14. Select "Close" after the download is complete, and then select "Back" .
15. Select "Update Controller" . Follow the on screen instructions.
16. When the FSM update is complete, select "OK".
17. Verify that the part number changed at the top of the "Flash FSM" screen.
18. Clear all Stored DTCs.
19. Verify proper operation of the Third Row Power Seat feature.
Warranty
Required Parts and Tools
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information.