Cell Phone - Bluetooth(R) Inop/Calls Dropped

91 10 26

October 5, 2010

2024412





Vehicle Information

Bluetooth(R) Inoperative, Calls Dropped or Sporadic Connectivity using iPhone(R)

Condition

The following Apple(R) products using software version iOS 4.0.x are experiencing Bluetooth connectivity issues:

^ 3G

^ 3GS

^ 4G

Production Solution

Not applicable

Service

Advise customer to upgrade phone software to iOS 4.1.x or higher. Prior to any system diagnosis confirm customer phone software is upgraded.

Tip:
Refer customer to their local cell phone provider if assistance is needed to update the phone software.

Warranty

Information only.

Note:
Do not replace components for this condition. Components replaced will be debited.

Required Parts and Tools

No Special Parts or Tools required.

Additional Information

All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information.