Body - Power Sliding Doors Are Inoperative
58 10 03November 01, 2010
2024364 Supersedes V581002 dated October 15, 2010 to update warranty damage code.
Vehicle Information
Condition
Power Sliding Doors Inoperative, DTC B2271 or B2272 Stored in Fault Memory
The Power sliding doors will not open from any of the switches. The doors will work in the manual mode. There may be Diagnostic Trouble Codes (DTC) stored.
This bulletin involves flash reprogramming the Power Sliding Door Module Rear Left and/or Right (PSDML/PSDMR) with new software.
If the customer states that the Power Sliding Doors can not be opened from any of the door switches, perform the repair procedure. Using a Scan Tool (StarMobile(R)) with ElsaWeb and the appropriate Diagnostic Procedures, verify all other door systems are functioning as designed. If DTCs other than the ones listed above are present, record them on the repair order and repair as necessary before proceeding further with this bulletin.
Service
Note:
If this programming process is interrupted/aborted, the programming should be restarted.
1. Using the StarMOBILE(R) select ECU view.
2. Select "PSDML/PSDMR".
3. Select "More Options".
4. Select ECU flash".
5. Select browse for New File" and follow the on screen instructions. Choose to use the connected vehicle for the search.
Note:
If using the search function for the connected vehicle does not work, use the model search and choose "RT" as the model.
6. Highlight the available flash file and select Download to scan tool".
7. Once the down load is complete select Close", and then Back".
8. Highlight the listed flash, select Update Controller" and follow the on screen instructions.
9. When the module flash is complete select OK".
10. Verify that the part number has updated to the part number of the flash file selected.
11. Clear any DTC's that may have been set in other modules due to reprogramming.
Warranty
Required Parts and Tools
No special parts required.
All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information.