Infotainment - Navigation Radio Software Update

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March 12, 2011

2027965





Vehicle Information

Condition

RNS 510 Navigation Radio Software Update for Various Functionality Concerns

RNS 510 Navigation Radio system may experience some or all of the following concerns:

Tip:

For faster operation of the RNS 510, deactivate the touch tone sound. This setting can be found by pressing the "SETUP" button and then selecting Display > Touch Screen Tone.

^ No audio when listening to satellite radio

^ No traffic service available in Utah

^ Volume fluctuates after phone call is made through Bluetooth(R)

^ SiriuSXM(TM) TravelLink(TM) sporadically not available

Tip:

SiriusXM(TM) TravelLink(TM) sporadically not available.

Technical Background

Software concern with SW 3680.

Production Solution

Gradual introduction of software 3690.

Service

^ Connect Midtronics Incharge 940 (INC 940) tester/charger to vehicle's battery.

^ Verify that the touch screen navigation unit has not been updated.

Verify RNS 510 Software Level





^ Switch RNS 510 unit ON.

^ Press and hold the Setup key for 10 seconds.

^ Press Version Info.

^ Verify software level is 3680.

Software Update Procedure

Tip:

If you are unable to retrieve version information, it is likely you have an older RNS510 that is not compatible with this software level. Please connect a scan tool to determine software level.

Note:

If software level is found to be at any other level than 3680, this Technical Bulletin DOES NOT apply. Please see technical bulletin 2026563 "RNS 510 Navigation Radio Overview" for more information.

Software Update Procedure

Tip:

During the update programming process, the screen will go blank several times, this is considered normal.

If you receive an error due to "Amp clamp State", remove the key. Kessy equipped vehicles will need to have the key(s) moved away from the vehicle.





^ The key must be removed from the ignition with no disc in the radio.

^ Switch RNS 510 ON.

^ Insert programming CD Part No. RNS510FLSH3690 into the radio.

This screen will display showing that the disc has loaded properly.





Touch "OK" to begin the update.





Touch "OK" to accept.





This screen will be shown while the update is taking place.





Tip:





The system has loaded the update properly.

^ Remove the CD to reboot the navigation unit.





Warranty

Required Parts and Tools

No special parts required.

Additional Information

All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.