Entertainment System - 'Input Password' Displayed

NO: 39-57
DATE: 4-4-2007
MODEL:
V70 All w/ RSE
XC70 All w/ RSE
XC90 258729 - 371138

SUBJECT:
Generation 4 RSE, password request displayed on screen

REFERENCE:
VIDA fault tracing information

This Tech Note supersedes the previous 39-57 dated 1-31-07. Please update your files. Changes to this document from the previous version are, Supply disc re-ordering info.

DESCRIPTION:
Customers may report that "input password" is displayed on the screen of the Generation 4 RSE (Rear Seat Entertainment) system. This condition is permanent and in the past could only be recovered by replacing the RSE control unit (DVD player). A Firmware upgrade CD has been developed to recover the system and to avoid this portion of the menu from being accessed in the future. This CD was delivered to retailers on the week of January 29, 2007, along with a wiring diagram update for the Generation 4 RSE system.

Additional copies of the upgrade disc can be ordered through the website. The publication number is SP0386 and can be found under; Service Information/Model.





SERVICE:
if the screen below is being displayed
DO NOT REPLACE THE RSE CONTROL UNIT (DVD player). Follow the instructions below to recover the system and to upgrade the RSE firmware which will prevent the condition from occurring again.





1. Turn on the RSE system and insert firmware upgrade CD





2. Select yes using the RSE remote "OK" button when the screen below appears.





3. This screen will appear while the system is checking the current version of the firmware





4. Once the version is identified as needing an upgrade~ this screen will appear as the firmware is upgraded. The text "WRITE" and 11ERASE11 will be seen flashing in the upper left corner of the display





5. Once the Firmware upgrade is complete, (apx. 45 seconds) the screen will go black. This is the only indication that the upgrade is completed.

6. Eject the upgrade disc with the following method.

^ Shut down the RSE system using either the remote or the power button on the DVD player

^ Eject the disc using the eject button on the DVD player.

NOTE:
The upgrade disc will not eject unless the RSE is shutdown after the upgrade





WARRANTY CLAIM INFORMATION