Recall - Tailpipe Inspection/Adjustment w/Child Seat
GROUP:25
NO:
31
ISSUING DEPARTMENT:
Customer Support
DATE:
November 1998
CAR MARKET:
U.S. and Canada
TITLE:
Recall 89:
V7O Tailpipe Inspection/Adjustment (w/installed Child Auxiliary Seat or Third Seat)
REFERENCE BULLETINS:
SB 25-0012
BULLETIN REFERENCE
A. RECALL CAMPAIGN 89 DESCRIPTION
B. VEHICLES INVOLVED
C. RETAILER VEHICLE CAMPAIGN LIST
D. PARTS INFORMATION
E. OWNER NOTIFICATION
F. VEHICLES in RETAILER INVENTORY
G. RETAILER RESPONSIBILITY
H. CAMPAIGN REIMBURSEMENT PROCEDURES
I. CLAIM FORMAT INFORMATION
J. RETAILER ALLOWANCE
A. RECALL CAMPAIGN 89 DESCRIPTION
Volvo Cars of North America, Inc. and Volvo Canada ltd. have announced a Recall Campaign affecting certain model year 1998 and early model year 1999 Volvo V70 wagons. Specifically, this recall applies only to those V7Os which have had the optional Child Auxiliary Seat (third seat) installed. Approximately 10,000 vehicles in the 115 and 691 vehicles in Canada are affected.
Due to production variability, the tip of the tailpipe in some of these vehicles may protrude beyond the contour of the rear bumper cover. If the vehicle in question is equipped with a Child Auxiliary Seat (third seat), passengers may come in contact with the tailpipe while exiting or entering the vehicle through the cargo area. If the tailpipe is hot this could result in injury. The tailpipe will be inspected on all affected vehicles. Some vehicles may require an adjustment to the tailpipe position.
Owners of all potentially affected vehicles will by notified by mail during the week of November 16, 1998.
B. VEHICLES INVOLVED (EQUIPPED WITH A CHILD AUXILIARY SEAT)
Only 1998 & early production 1999 V70 vehicles equipped with the CHILD AUXILIARY SEAT (third seat) are subject to this Recall Campaign. Since there are 110 records to indicate which vehicles are equipped with a Child Auxiliary Seat (third seat), all potentially affected vehicles are included in the following VIN number span.
NOTE:
FOR THIS RECALL ONLY, DCS VEHICLE INQUIRY WILL NOT INDICATE VEHICLE ELIGIBILITY.
ASSY PLANT: 2 CHASSIS RANGE
875 342001 - 559060
876 342001 - 559060
ASSY.PLANT: 3 CHASSIS RANGE
875 356958 - 550366
876 356958 - 550366
C. RETAILER VEHICLE CAMPAIGN LIST
"A Retailer Vehicle Campaign List" will NOT be sent to retailers as there are no records to indicate which vehicles are equipped with the CHILD AUXILIARY SEAT (third seat) accessory.
D. PARTS INFORMATION
NO parts are required in the repair procedure for this Recall Campaign.
E. OWNER NOTIFICATION
During the week of November 16, 1998 an announcement letter will be sent directly to Volvo owners. A copy of this letter is attached.
F. STOCK VEHICLES
All vehicles in retailers' inventory and qualifying for this recall campaign must be inspected /repaired prior to a customer taking possession of the vehicle.
ALL STOCK (NEW & USED) VEHICLES (HAVING A CHILD AUXILIARY SEAT or third seat) AT U.S. RETAILERS MUST HAVE RECALL CAMPAIGN 89 COMPLETED PRIOR TO RETAIL SALE AS REQUIRED BY SECTION 154(D) OF THE U.S. NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. WE STRONGLY RECOMMEND THAT CANADIAN VOLVO RETAILERS COMPLETE THIS RECALL ON STOCK (NEW & USED) VEHICLES PRIOR TO RETAIL DELIVERY.
G. RETAILER RESPONSIBILITY
Retailers are to perform this campaign on eligible vehicles regardless of mileage/kilometers or vehicle age. The campaign work covered under Recall Campaign 89 is free of charge to the owner.
In the event that the original announcement letter is lost or misplaced, the owner is not to be refused this important campaign work. Your Aftersales Specialist will follow up to ensure that this campaign is proceeding smoothly.
H. CAMPAIGN REIMBURSEMENT PROCEDURES
All claims should be submitted using the LONG FORM application for retailed and stock vehicles eligible for this recall campaign. DO NOT USE THE RECALL OR SHORT FORM APPLICATION.
I. CLAIM FORMAT INFORMATION
To insure claim acceptance, your claim must contain ONLY the information listed below:
REPAIR: INSPECTION ONLY
CLAIM FORMAT: LONG FORM
CLAIM TYPE: 01
SYMPTOM CODE: 6A
CAUSE CODE: 01
FAILED PART: (LEAVE BLANK)
MAIN OPERATION NUMBER: 25295 (Maximum Labor Operation quantity: 1)
CONDITION REPAIR TEXT: RECALL 89 INSPECT
* * OR * *
REPAIR: INSPECT/ADJUST
CLAIM FORMAT: LONG FORM
CLAIM TYPE: 01
SYMPTOM CODE: 6A
CAUSE CODE: 02
FAILED PART: (LEAVE BLANK)
MAIN OPERATION NUMBER: 25295 (Maximum Labor Operation quantity: 1)
CONDITION REPAIR TEXT: RECALL 89 REPAIR
Note:
To insure claim acceptance, your claim must contain ONLY the information listed in the CLAIM FORMAT section. The use of different main labor operation numbers, failed part number; symptom code, cause code or operation number quantities or additional parts or labor times exceeding the maximum number will cause the claim to be rejected.
J. RETAILER ALLOWANCE
REPAIR LABOR PARTS
DESCRIPTION TIME AMOUNT
INSPECT ONLY 0.3 N / A
(includes 0.1 for the inspection
and 0.2 to cover minimum claim
allowance time)
INSPECT/ADJUST 0.3 N / A