Navigation Does Not Call Using the HFL
Navigation does not call using the HFLNOTE:
- Always have the client demonstrate there concern. Compare the operation of this feature in a known-good vehicle.
- Review the navigation owner's manual for the proper operation of this feature. If the navigation database does not have a phone number listed for the POI you are trying to call (for example, a public park), the navigation system cannot place a call through HFL.
- You must have the client's phone, the phone must be on the list of the HFL approved phones and configured correctly.
- For a current list of HFL approved phones, go to www.acura.com or call the HFL support desk at 888-528-7876
1. Connect the HDS to the DLC.
2. Clear the DTCs with the HDS.
3. Turn the ignition switch OFF, and then back ON (II).
4. Check for B-CAN DTCs in the data list.
Are there any DTCs in the B-CAN systems?
YES - Troubleshoot and repair all CAN related DTCs and retest.
NO - Make sure the cell phone is paired to the HFL and working properly. Without AcuraLink, go to step 5.
5. Turn the ignition switch OFF.
6. Disconnect navigation unit connector F (5P) and HandsFreeLink control unit 28P connector.
7. Check for continuity between navigation unit connector F (5P) and HandsFreeLink control unit 28P connector according to the table.
Is there continuity?
YES - Go to step 8.
NO - Open in the wire(s) between the HandFreeLink control unit and the navigation unit. Replace the affected shielded harness.
8. Check for continuity between the navigation unit connector F (5P) and body ground according to the table.
Is there continuity?
YES - Short to body ground in the wire(s) between the HandsFreeLink control unit and the navigation unit. Replace the affected shielded harness.
NO - Go to step 9.
9. Check for continuity between the terminals of navigation unit connector F (5P) according to the table.
Is there continuity between any of the terminals?
YES - Short in the wire(s) between the HandsFreeLink control unit and the navigation unit. Replace the affected shielded harness.
NO - Substitute a known-good HandsFreeLink control unit, then reconnect all of the connectors and recheck. If the symptom/indication goes away, replace the original HandFreeLink control unit. If the symptom/indication is still present, replace the navigation unit.