Pinpoint Test L: The Global Open/Closing Function Is Inoperative
Glass, Frames and Mechanisms
Pinpoint Tests
Pinpoint Test L: The Global Open/Closing Function is Inoperative
Refer to Wiring Diagram Set 100, Power Windows for schematic and connector information. Diagrams By Number
Normal Operation
When the Smart Junction Box (SJB) receives the correct input from the Remote Keyless Entry (RKE), the SJB will send a signal on circuit CPW01 (BN/BU) to operate the roof opening panel motor to the VENT position (if equipped) and activate a one-touch up or one-touch down operation of both front and rear door windows. The global open/close feature does not operate if the accessory delay relay is active.
- DTC B2947 (Global Opening/Closing Circuit Open) - Sets when the SJB detects an open or short to ground in the global open circuit.
- DTC B2949 (Global Opening/Closing Circuit Short to Battery) - Sets when the SJB detects a short to voltage in the global open circuit.
This pinpoint test is intended to diagnose the following:
- Window regulator motor not initialized
- Wiring, terminals or connections
- Window regulator motor
- RKE transmitter
- SJB
PINPOINT TEST L: THE GLOBAL OPEN/CLOSING FUNCTION IS INOPERATIVE
NOTICE: Use the correct probe adapter(s) from the Flex Probe Kit when making measurements. Failure to use the correct probe adapter(s) may damage the connector.
NOTE: One-touch up/down must be activated from the message center for the global open function to operate correctly. Make sure one-touch up/down is activated before proceeding with this diagnostic.
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L1 CHECK THE DTCs
- Refer to the results from the previous SJB self-test.
- Was DTC B2947 or B2949 retrieved?
Yes
For B2949, GO to L2.
For B2947, GO to L8.
No
GO to L15.
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L2 CHECK CIRCUIT CPW01 (BN/BU) FOR A SHORT TO VOLTAGE
- Ignition OFF.
- Disconnect: SJB C2280C.
- Ignition ON.
- Measure the voltage between SJB C2280C-10, circuit CPW01 (BN/BU), harness side and ground.
- Is any voltage present?
Yes
GO to L3.
No
GO to L19.
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L3 CHECK CIRCUIT CPW01 (BN/BU) FOR A SHORT TO VOLTAGE
- Ignition OFF.
- Disconnect: LH Front Window Motor C524.
- Ignition ON.
- Measure the voltage between SJB C2280C-10, circuit CPW01 (BN/BU), harness side and ground.
- Is any voltage present?
Yes
GO to L4.
No
INSTALL a new LH front window regulator motor. REFER to Window Regulator Motor - Front Door Window Regulator Motor - Front Door. INITIALIZE the LH front window motor. REFER to Window Motor Initialization Testing and Inspection. CLEAR the DTCs. REPEAT the self-test. TEST the system for normal operation.
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L4 CHECK CIRCUIT CPW01 (BN/BU) FOR A SHORT TO VOLTAGE
- Ignition OFF.
- Disconnect: RH Front Window Motor C608.
- Ignition ON.
- Measure the voltage between SJB C2280C-10, circuit CPW01 (BN/BU), harness side and ground.
- Is any voltage present?
Yes
GO to L5.
No
INSTALL a new RH front window regulator motor. REFER to Window Regulator Motor - Front Door Window Regulator Motor - Front Door. INITIALIZE the RH front window motor. REFER to Window Motor Initialization Testing and Inspection. CLEAR the DTCs. REPEAT the self-test. TEST the system for normal operation.
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L5 CHECK CIRCUIT CPW01 (BN/BU) FOR A SHORT TO VOLTAGE
- Ignition OFF.
- Disconnect: LH Rear Window Motor C703.
- Ignition ON.
- Measure the voltage between SJB C2280C-10, circuit CPW01 (BN/BU), harness side and ground.
- Is any voltage present?
Yes
GO to L6.
No
INSTALL a new LH rear window regulator motor. REFER to Window Regulator Motor - Rear Door Window Regulator Motor - Rear Door. INITIALIZE the RH front window motor. REFER to Window Motor Initialization Testing and Inspection. CLEAR the DTCs. REPEAT the self-test. TEST the system for normal operation.
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L6 CHECK CIRCUIT CPW01 (BN/BU) FOR A SHORT TO VOLTAGE
- Ignition OFF.
- Disconnect: RH Rear Window Motor C803.
- Ignition ON.
- Measure the voltage between SJB C2280C-10, circuit CPW01 (BN/BU), harness side and ground.
- Is any voltage present?
Yes
If equipped with roof opening panel, GO to L7.
If not equipped with roof opening panel, REPAIR the circuit. DE-INITIALIZE then INITIALIZE the LH and RH front and rear window motors. REFER to Window Motor Initialization Testing and Inspection. CLEAR the DTCs. REPEAT the self-test. TEST the system for normal operation.
No
INSTALL a new RH rear window regulator motor. REFER to Window Regulator Motor - Rear Door Window Regulator Motor - Rear Door. INITIALIZE the RH front window motor. REFER to Window Motor Initialization Testing and Inspection. CLEAR the DTCs. REPEAT the self-test. TEST the system for normal operation.
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L7 CHECK CIRCUIT CPW01 (BN/BU) FOR A SHORT TO VOLTAGE
- Ignition OFF.
- Disconnect: Roof Opening Panel Module C921.
- Ignition ON.
- Measure the voltage between SJB C2280C-10, circuit CPW01 (BN/BU), harness side and ground.
- Is any voltage present?
Yes
REPAIR the circuit. DE-INITIALIZE then INITIALIZE the LH and RH front and rear window motors. REFER to Window Motor Initialization Testing and Inspection. CLEAR the DTCs. REPEAT the self-test. TEST the system for normal operation.
No
INSTALL a new roof opening panel module. REFER to Sunroof / Moonroof. CLEAR the DTCs. REPEAT the self-test. TEST the system for normal operation.
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L8 CHECK CIRCUIT CPW01 (BN/BU) FOR A SHORT TO GROUND
- Ignition OFF.
- Disconnect: SJB C2280C.
- Measure the resistance between SJB C2280C-10, circuit CPW01 (BN/BU), harness side and ground.
- Is the resistance greater than 10,000 ohms?
Yes
GO to L14.
No
GO to L9.
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L9 CHECK CIRCUIT CPW01 (BN/BU) FOR A SHORT TO GROUND
- Disconnect: LH Front Window Motor C524.
- Measure the resistance between SJB C2280C-10, circuit CPW01 (BN/BU), harness side and ground.
- Is the resistance greater than 10,000 ohms?
Yes
INSTALL a new LH front window regulator motor. REFER to Window Regulator Motor - Front Door Window Regulator Motor - Front Door. INITIALIZE the LH front window motor. REFER to Window Motor Initialization Testing and Inspection. CLEAR the DTCs. REPEAT the self-test. TEST the system for normal operation.
No
GO to L10.
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L10 CHECK CIRCUIT CPW01 (BN/BU) FOR A SHORT TO GROUND
- Disconnect: RH Front Window Motor C608.
- Measure the resistance between SJB C2280C-10, circuit CPW01 (BN/BU), harness side and ground.
- Is the resistance greater than 10,000 ohms?
Yes
INSTALL a new RH front window regulator motor. REFER to Window Regulator Motor - Front Door Window Regulator Motor - Front Door. INITIALIZE the RH front window motor. REFER to Window Motor Initialization Testing and Inspection. CLEAR the DTCs. REPEAT the self-test. TEST the system for normal operation.
No
GO to L11.
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L11 CHECK CIRCUIT CPW01 (BN/BU) FOR A SHORT TO GROUND
- Disconnect: LH Rear Window Motor C703.
- Measure the resistance between SJB C2280C-10, circuit CPW01 (BN/BU), harness side and ground.
- Is the resistance greater than 10,000 ohms?
Yes
INSTALL a new LH rear window regulator motor. REFER to Window Regulator Motor - Rear Door Window Regulator Motor - Rear Door. INITIALIZE the RH front window motor. REFER to Window Motor Initialization Testing and Inspection. CLEAR the DTCs. REPEAT the self-test. TEST the system for normal operation.
No
GO to L12.
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L12 CHECK CIRCUIT CPW01 (BN/BU) FOR A SHORT TO GROUND
- Disconnect: RH Rear Window Motor C803.
- Measure the resistance between SJB C2280C-10, circuit CPW01 (BN/BU), harness side and ground.
- Is the resistance greater than 10,000 ohms?
Yes
INSTALL a new RH rear window regulator motor. REFER to Window Regulator Motor - Rear Door Window Regulator Motor - Rear Door. INITIALIZE the RH front window motor. REFER to Window Motor Initialization Testing and Inspection. CLEAR the DTCs. REPEAT the self-test. TEST the system for normal operation.
No
If equipped with roof opening panel, GO to L13.
If not equipped with roof opening panel, REPAIR the circuit. DE-INITIALIZE then INITIALIZE the LH and RH front and rear window motors. REFER to Window Motor Initialization Testing and Inspection. CLEAR the DTCs. REPEAT the self-test. TEST the system for normal operation.
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L13 CHECK CIRCUIT CPW01 (BN/BU) FOR A SHORT TO GROUND
- Disconnect: Roof Opening Panel Module C921.
- Measure the resistance between SJB C2280C-10, circuit CPW01 (BN/BU), harness side and ground.
- Is the resistance greater than 10,000 ohms?
Yes
INSTALL a new roof opening sliding glass panel motor. REFER to Sunroof / Moonroof. CLEAR the DTCs. REPEAT the self-test. TEST the system for normal operation.
No
REPAIR the circuit. DE-INITIALIZE then INITIALIZE the LH and RH front and rear window motors. REFER to Window Motor Initialization Testing and Inspection. CLEAR the DTCs. REPEAT the self-test. TEST the system for normal operation.
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L14 CHECK CIRCUIT CPW01 (BN/BU) FOR AN OPEN
- Disconnect: LH Front Window Motor C524.
- Measure the resistance between SJB C2280C-10, circuit CPW01 (BN/BU), harness side and LH front window motor C524-6, circuit CPW01 (BN/BU), harness side.
- Is the resistance less than 5 ohms?
Yes
GO to L19.
No
REPAIR the circuit. CLEAR the DTCs. REPEAT the self-test. TEST the system for normal operation.
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L15 CHECK THE GLOBAL OPEN/CLOSE OPERATION
- Ignition OFF.
- Open and close the LH front door.
- Attempt to perform a global open/close operation from the RKE transmitter.
- Does the global open function operate correctly with at least one door window?
Yes
GO to L16.
No
GO to L17.
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L16 CHECK CIRCUIT CPW01 (BN/BU) FOR AN OPEN
- Ignition OFF.
- Disconnect: SJB C2280C.
- Disconnect: Suspect Window Motor(s): LH Front Window Motor C524, RH Front Window Motor C608, LH Rear Window Motor C703 or RH Rear Window Motor C803.
- Measure the resistance between SJB C2280C, harness side and each suspect power window motor, harness side using the following chart:
- Is the resistance less than 5 ohms between the SJB and the suspect power window motor(s)?
Yes
DE-INITIALIZE then INITIALIZE the suspect window motor(s). REFER to Window Motor Initialization Testing and Inspection. TEST the system for normal operation. If the global open/close still does not operate correctly, INSTALL a new suspect window motor. REFER to Window Regulator and Motor - Front Door Window Regulator And Motor - Front Door or Window Regulator and Motor - Rear Door Window Regulator And Motor - Rear Door. TEST the system for normal operation.
No
REPAIR the circuit. TEST the system for normal operation.
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L17 CHECK THE RKE TRANSMITTER OPERATION
- Operate the lock and unlock functions using all of the RKE transmitters.
- Does the RKE lock/unlock function operate correctly with at least one of the RKE transmitters?
Yes
GO to L18.
No
REFER to Doors, Hood and Trunk &/or Locks to continue diagnosis of the RKE system. CLEAR the DTCs. REPEAT the self-test.
TEST the system for normal operation.
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L18 CHECK CIRCUIT CPW01 (BN/BU) FOR AN OPEN
- Disconnect: LH Front Window Motor C524.
- Measure the resistance between SJB C2280C-10, circuit CPW01 (BN/BU), harness side and LH front window motor C524-6, circuit CPW01 (BN/BU), harness side.
- Is the resistance less than 5 ohms?
Yes
GO to L19.
No
REPAIR the circuit. TEST the system for normal operation.
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L19 CHECK THE SJB FOR CORRECT OPERATION
- Disconnect all SJB connectors.
- Check for:
- corrosion.
- pushed-out pins.
- Connect all SJB connectors and make sure they seat correctly.
- Clear the DTCs. Repeat the self-test. Operate the system and verify the concern is still present.
- Is the concern still present?
Yes
INSTALL a new SJB. TEST the system for normal operation.
No
The system is operating correctly at this time. Concern may have been caused by a loose or corroded connector.
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