How to Perform Trouble Diagnosis For Quick and Accurate Repair
DESCRIPTIONA good understanding of the malfunction conditions can make troubleshooting faster and more accurate. In general, each customer feels differently about a problem. It is important to fully understand the symptoms or conditions for a customer complaint.
Make good use of the two sheets provided, "INFORMATION FROM CUSTOMER" Information From Customer and "DIAGNOSTIC WORKSHEET", Diagnostic Worksheet to perform the best troubleshooting possible.
WORK FLOW