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B196B






B196B - Power Liftgate Close Direction Excessive Time






For a complete wiring diagram, refer to.

When Monitored: Anytime the power liftgate is in a power close operation.

Set Condition: The drive motor has taken longer than 15 seconds to complete a close command or 20 seconds with the engine cranking.






Theory of Operation

This code can also set if for some reason the liftgate was in a closing operation and it was interrupted by the engine cranking for over 20 seconds.

Test Step 1 - DTC Present

With the scan tool, record and erase DTCs.

Turn the ignition OFF, wait 10 seconds, then turn the ignition ON.

Operate the power liftgate several times if possible.

With the scan tool, check for DTCs.

Does the scan tool display B196B - Power Liftgate Close Direction Excessive Time?

Yes

Go to Test Step 2

No

Using the wiring diagram/schematic as a guide, inspect the wiring and connectors for an intermittent condition. Operate the liftgate several times and check for any binding conditions.

Perform the Body Verification Test. Refer to => Non-DTC Based Diagnostics. Body Interior

Test Step 2 - Binding Liftgate

Examine the liftgate for proper alignment, worn or binding hinges, stiff liftgate prop assembly, or loose/hard weatherstrip or anything that would cause an obstruction to proper operation.

If necessary manually operate the liftgate of a known good vehicle and notice the effort needed.

Compare the effort needed on the disabled vehicle.

Were there any mechanical problems found?

Yes

Refer to service information for the related symptoms.

Perform the Body Verification Test. Refer to => Non-DTC Based Diagnostics. Body Interior

No

Go to Test Step 3

Test Step 3 - Check Power Liftgate Connectors For Excessive Circuit Resistance

Disconnect all power liftgate module harness connectors.

Disconnect the power liftgate drive unit harness connector.

Check all connectors for damage or corroded/pushed out terminals.

Do any connectors or terminals need repairing?

Yes

Repair as necessary.

Perform the Body Verification Test. Refer to => Non-DTC Based Diagnostics. Body Interior

No

Replace the power liftgate drive unit.

Perform the Body Verification Test. Refer to => Non-DTC Based Diagnostics. Body Interior