B196B
B196B - Power Liftgate Close Direction Excessive Time
For a complete wiring diagram, refer to.
• When Monitored: Anytime the power liftgate is in a power close operation.
• Set Condition: The drive motor has taken longer than 15 seconds to complete a close command or 20 seconds with the engine cranking.
Theory of Operation
This code can also set if for some reason the liftgate was in a closing operation and it was interrupted by the engine cranking for over 20 seconds.
Test Step 1 - DTC Present
• With the scan tool, record and erase DTCs.
• Turn the ignition OFF, wait 10 seconds, then turn the ignition ON.
• Operate the power liftgate several times if possible.
• With the scan tool, check for DTCs.
Does the scan tool display B196B - Power Liftgate Close Direction Excessive Time?
Yes
• Go to Test Step 2
No
• Using the wiring diagram/schematic as a guide, inspect the wiring and connectors for an intermittent condition. Operate the liftgate several times and check for any binding conditions.
• Perform the Body Verification Test. Refer to => Non-DTC Based Diagnostics. Body Interior
Test Step 2 - Binding Liftgate
• Examine the liftgate for proper alignment, worn or binding hinges, stiff liftgate prop assembly, or loose/hard weatherstrip or anything that would cause an obstruction to proper operation.
• If necessary manually operate the liftgate of a known good vehicle and notice the effort needed.
• Compare the effort needed on the disabled vehicle.
Were there any mechanical problems found?
Yes
• Refer to service information for the related symptoms.
• Perform the Body Verification Test. Refer to => Non-DTC Based Diagnostics. Body Interior
No
• Go to Test Step 3
Test Step 3 - Check Power Liftgate Connectors For Excessive Circuit Resistance
• Disconnect all power liftgate module harness connectors.
• Disconnect the power liftgate drive unit harness connector.
• Check all connectors for damage or corroded/pushed out terminals.
Do any connectors or terminals need repairing?
Yes
• Repair as necessary.
• Perform the Body Verification Test. Refer to => Non-DTC Based Diagnostics. Body Interior
No
• Replace the power liftgate drive unit.
• Perform the Body Verification Test. Refer to => Non-DTC Based Diagnostics. Body Interior