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B19CF






B19CF - Right Power Sliding Door Drive Open Direction Excessive Time

For a complete wiring diagram, refer to.

When Monitored: Whenever the right power sliding door motor is in operation.

Set Condition: This code will set when the right power sliding door module senses the right power sliding door motor has taken longer than 20 seconds to complete a power opening operation. It will also set if an ignition crank message is sent, lasting longer than 15 seconds, during an opening operation.






Test Step 1 - Check For DTCs

With the scan tool, record DTCs and any power sliding door inhibitors.

Erase the DTCs.

Turn the ignition OFF, wait 10 seconds, then turn the ignition ON.

Attempt to operate the right power sliding door.

With the scan tool, check for DTCs.

Does the scan tool display B19CF - Right Power Sliding Door Drive Open Direction Excessive Time?

Yes

Go to Test Step 2

No

Using the wiring diagrams as a guide, inspect the wiring and connectors for an intermittent condition.

Perform the Body Verification Test. Refer to=> Non-DTC Based Diagnostics. Body Interior

Test Step 2 - Check the Right Power Sliding Door

Examine the right power sliding door for proper alignment, worn or binding rollers and hinges, loose/damaged weatherstrip, and track assembly for wear or anything that would cause an obstruction to proper operation.

Manually operate the right power sliding door on a known good vehicle and notice the effort needed to open and close for comparison.

Especially notice the effort needed to unlatch and close the right power sliding door during a power opening operation.

Were there any mechanical problems found?

Yes

Refer to service information for the related symptoms.

Perform the Body Verification Test. Refer to => Non-DTC Based Diagnostics. Body Interior

No

Go to Test Step 3

Test Step 3 - Check the Power Sliding Door Clutch

Manually open the sliding door part way.

With the scan tool, actuate the drive clutch.

Try to manually move the sliding door and notice the effort to move it.

Was it almost impossible to move the sliding door when the clutch was engaged?

No

Go to Test Step 5

Yes

Go to Test Step 4

Test Step 4 - Check the Right Power Sliding Door Module and Motor Connectors

At this time it will be necessary to remove the power sliding door drive unit assembly from the vehicle.

Turn the ignition OFF.

Remove the power sliding door drive unit assembly from the vehicle.

Disconnect the power sliding door motor 8 way harness connector.

Check the power sliding door motor connector for proper terminal contact, corrosion, damaged terminals, or pinched/broken wires. Check for any mechanical problems.

Were any wiring or mechanical problems found?

Yes

Repair any wiring or mechanical problems.

Perform the Body Verification Test. Refer to => Non-DTC Based Diagnostics. Body Interior

No

Replace the right power sliding door module and drive unit assembly.

Perform the Body Verification Test. Refer to=> Non-DTC Based Diagnostics. Body Interior

Test Step 5 - Check the Power Sliding Door Module






At this time it will be necessary to remove the power sliding door drive unit assembly from the vehicle.

Turn the ignition OFF.

Remove the power sliding door drive unit assembly from the vehicle.

Disconnect the power sliding door module connector.

Remove the power sliding door module from the track.

Reconnect the C383 right body 4 way harness connector.

Connect the PSDM connector to the module.

Turn the ignition ON.

Measure the voltage between the door motor clutch driver circuit and the door motor clutch return circuit in the PSDM C2 (component side) 8 way connection.

With the scan tool, actuate the drive clutch engage.

Is the voltage between 12.5 and 14.0 volts when the clutch is activated?

Yes

Replace the power sliding door drive unit.

Perform the Body Verification Test. Refer to => Non-DTC Based Diagnostics. Body Interior

No

Replace the power sliding door module.

Perform the Body Verification Test. Refer to => Non-DTC Based Diagnostics. Body Interior