Black Picture Is Shown on the Display (No Image)

Rear Entertainment System Symptom Troubleshooting - Black picture is shown on the display (no image)

Black picture is shown on the display (no image)

NOTE:

- Check the vehicle battery condition first Battery Test.
- If the navigation system, or XM radio do not function properly, troubleshoot and resolve those problems first.
- You need to switch the audio-navigation unit REAR PWR button on for the rear display, remote controls, and sound to operate.

1. Turn the ignition switch to ON (II), then push the REAR PWR button ON.

Does the screen open?

YES -

Go to step 2.

NO -

Go to RES power will not turn on RES Power Will Not Turn on.�

2. Check the screen.

Does the screen come ON?

YES -

Operation is normal at this time.�

NO -

Go to step 3.

3. Check for brightness settings in the display set up (refer to the Owner's manual for more information).

Are the display settings set properly?

YES -

Go to step 4.

NO -

Adjust the display setting, and recheck.�

4. Check the No. 7 (10 A) fuse in the under-dash fuse/relay box.

Is the fuse OK?

YES -

Go to step 5.

NO -

Replace the fuse, and recheck.�

5. Check that the rear controller and screen is properly connected.

Is the rear controller and screen connected properly?

YES -

Go to step 6.

NO -

Reconnect the connector, and recheck.�

6. Turn the ignition switch to LOCK (0).

7. Measure the voltage between rear controller and screen 24P connector terminal No. 1 and body ground.





Is there battery voltage?

YES -

Go to step 8.

NO -

Repair an open in the wire between the No. 7 (10 A) fuse in the under-dash fuse/relay box and the rear controller and screen.�

8. Turn the ignition switch to ON (II).

9. Measure the voltage between rear controller and screen 24P connector terminal No. 24 and body ground.





Is there less than 0.2 V?

YES -

Go to step 10.

NO -

Repair an open or high resistance in the wire between rear controller and screen 24P connector terminal No. 24 and body ground (G506).�

10. Turn the ignition switch to LOCK (0).

11. Disconnect the rear controller and screen 24P connector and audio-navigation unit connector E (16P).

12. Check for continuity between rear controller and screen 24P connector terminal No. 12 and body ground.





Is there continuity?

YES -

Repair a short to body ground in the wire between the audio-navigation unit and the rear controller and screen.

NO -

Go to step 13.

13. Check for continuity between rear controller and screen 24P connector terminal No. 12 and audio-navigation unit connector E (16P) terminal No. 4.





Is there continuity?

YES -

Substitute a known-good rear controller and screen Service and Repair, and recheck. If the symptom/indication goes away, replace the original rear controller and screen Service and Repair. If the symptom is still present, replace the audio-navigation unit Audio-Navigation Unit Removal/Installation.�

NO -

Repair an open in the wire between the rear controller and screen and the audio-navigation unit.�