RES Disc Skips

Rear Entertainment System Symptom Troubleshooting - RES disc skips

RES disc skips

NOTE:

- Copy protected material on a CD-R/RW or DVD-R/RW disc will skip or not play.
- Check for scratches, smudges, and fingerprints on the disc.

1. Turn the ignition switch to ON (II).

2. Try playing a disc.

Does the disc skip?

YES -

Go to step 3.

NO -

Intermittent failure, the DVD player unit (built into the audio-navigation unit) is OK at this time.�

3. Clean the disc, and recheck.

Does the disc play properly?

YES -

The original disc was dirty.�

NO -

Go to step 4.

4. Insert a known-good disc.

Does the disc play properly?

YES -

The original disc is dirty or the wrong type.�

NO -

Go to step 5.

5. Compare the disc skipping to a known-good vehicle under the same conditions.

Does the known-good vehicle's disc skip under the same conditions (over the same bumps and on the same rough roads)?

YES -

Operation is normal.�

NO -

Substitute a known-good audio-navigation unit Audio-Navigation Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the original audio-navigation unit Audio-Navigation Unit Removal/Installation.�